Engagement process
From first call to a remediation sequence your board can assign
Audits for fintech succeed when everyone knows what happens each week. This page shows how Infrastructure Web runs readiness work and related reviews — without inventing a product methodology.
- Scoping conversation. We confirm products, licences held or sought, examination timing, language of the report, and whether fieldwork should sit on site in Taiwan or lean remote.
- Evidence request. Within three business days of agreement we send a list covering policies, ownership charts, incident logs, sample populations, and prior examination letters if you choose to share them.
- Fieldwork. Interviews with operations, finance, and customer-support leads; sample testing of files or reconciliations; walkthroughs of exception paths. We note gaps as we go rather than saving surprises for the closing.
- Draft findings. You review for factual accuracy — not to negotiate ratings. If a sample was incomplete because a system extract failed, we say so.
- Final report & briefing. Severity-rated findings, remediation sequence, and a leadership briefing. Optional clarification call within two weeks of delivery.
What you prepare
Organised evidence shortens the calendar. If policies live in five folders with conflicting dates, say so early — reconstruction time belongs in the estimate. Assign a single coordination contact who can book interviews without chasing calendars for a week.
What we will not do
We will not write your licence application, sit as your outsourced compliance officer, or certify that a regulator will be satisfied. Those boundaries keep the audit independent.
